Privacy Policy

This Privacy Policy describes how SKY Farms (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

After reviewing this policy, if you have additional questions, need further information, or would like to make a complaint, please contact us by e-mail at info@skyfarms.farm or by mail at:

SKY Farms,
GAT No. 1276, H.No.19, Near Chokhi Dhani, Haveli, Wagholi (C T),
Wagholi, Haveli, 412207 Pune MH, India

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information about an identifiable individual (including the information below) as “Personal Information.”

Device Information

Purpose: To load the Site accurately and perform analytics to optimize our Site.
Source: Collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site.
Personal Information Collected: Browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Order Information

Purpose: To fulfill orders, process payments, arrange for shipping, provide order confirmations, communicate with you, and screen orders for fraud prevention.
Source: Collected from you.
Personal Information Collected: Name, billing and shipping address, payment information (including credit card numbers & UPI), email address, and phone number.

Customer Support Information

Purpose: To provide customer support.
Source: Collected directly from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

WooCommerce: Our store is powered by WooCommerce. You can read more about WooCommerce’s privacy policy here.
Google Analytics: Used to help us understand how customers use the Site. For more information, read Google’s Privacy Policy here. To opt out, visit Google Analytics opt-out.

We may share your Personal Information to comply with legal requirements, respond to subpoenas, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications we believe may interest you. For example:

Google Analytics helps us understand customer usage patterns.
Advertising Partners: We share certain usage data to show ads on other websites or platforms. You can opt out of targeted advertising here.

For more information about targeted advertising, please visit the Network Advertising Initiative’s educational page.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping, and keeping you updated on new products, services, and offers.

Lawful Basis (For EEA Residents)

If you are a resident of the EEA, we process your Personal Information under the following lawful bases:

Your consent
Performance of our contract with you
Compliance with legal obligations
Our legitimate interests, which do not override your rights and freedoms.

Retention

When you place an order, we retain your Personal Information for our records unless you request its deletion. For more information, see the ‘Your rights’ section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making that has a legal or significant effect.

Your Rights

GDPR (For EEA Residents)
You have the right to access, port, correct, update, or delete your Personal Information. To exercise these rights, please contact us using the contact information provided above.

CCPA (For California Residents)
You have the right to access, port, correct, update, or delete your Personal Information. To exercise these rights, contact us using the information above.

Cookies

We use various cookies to improve your browsing experience, including functional, performance, advertising, and social media cookies. These cookies store your preferences, enable login and account features, and help us understand site usage.

Types of Cookies:

Necessary: Essential for site functionality.
Performance: Track usage for analytics.
Advertising: Show targeted ads based on browsing history.

You can control cookies via your browser settings. For more information on cookies, visit All About Cookies.

Do Not Track

Please note that our data collection practices do not change in response to “Do Not Track” browser signals.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates.

Complaints

To make a complaint, please contact us using the details above. If unsatisfied with our response, you can contact your local data protection authority.

Last updated: 01-12-2022